SenterCare
Blazing A Trail In Value-Based Care

Vital signs and other physical symptoms are not always indicative of an underlying ailment. This is why elderly care providers are increasingly implementing behavioral monitoring systems. However, the level of accuracy in detecting an anomaly in behavior is low and any effort to enhance it currently requires daily action from the patient or can lead to a breach of privacy. Besides, the insights are seldom personalized and the systems cannot distinguish between the patient and a visitor. This is where SenterCare comes in with its comprehensive and adaptive AI-based behavioral monitoring system that leverages state-of-the-art sensor technology to undertake behavioral monitoring with accuracy and personalization. The system ensures complete privacy as it executes the task without using cameras, microphones, or wearables. Owing to its sole reliance on sensor technology, it provides a sense of relief and comfort to the elderly under care as they do not feel as if they are under surveillance.

Built with AI based behavior analysis software, the system performs trends analysis for short- and long-term periods, while collating personalized, actionable insights on the patient’s safety, wellness, and health. It differentiates between people within the same house and does so without using any audio or video recorder or vital signs measuring device. This is why the system is suitable not only for those who live alone but also for couples and those with occasional or live-in caregivers. Its ability to distinguish, track and monitor individuals makes it adaptive and personalized. The acute personalization also creates a rich database for accurate analysis.

SenterCare is a partnership between Trendlines Innovation Labs and Natali Healthcare Solutions–the leading home health care solutions company in Israel. It developed the solution in response to the operational challenges faced by Natali when caring for patients. To be proactive, Natali used devices such as panic buttons to ensure that help could be provided as quickly as possible. However, its success depended entirely on the patient’s ability to signal for help. SenterCare has overcome this major drawback with its AI-powered system.

Its monitoring system gives a prompt notification of an emergency, and also alerts the caregiver. SenterCare’s success is a result of Natali helping it focus on all aspects of the product, right from pricing and installation to maintenance. This has in turn ensured the value for patients and the caregiving team.

“Our system is comprehensive in two ways. The first is that it covers the entire range of activities, practically. Secondly, it addresses the immediate short-term and long-term conditions,” says Ronny Sthoeger, CEO. The system covers the entire activity of day-to-day living, and its tracking spans throughout the house. For instance, whether an individual is wandering confused between rooms or if he has left the bed but not the bedroom, the system can identify abnormalities by comparing the current activity with unique patterns established by continuous tracking of the patient’s activity. Such events are flagged proactively. The system’s level of sophistication allows it to distinguish between someone merely opening an entry door, or actually leaving the house.

For the long-term scenario, the system keeps tabs on subtle changes that caregivers are not likely to notice. It can detect a difference over a period of months related to activity level, sleep hours, or bathroom use. Such insights can help the patients become better aware of their own behavior.

Caregivers or family members can intervene and make necessary changes to the care plan, making this a state-of-the-art system that enables the caregiver to make data-driven decisions.

SenterCare has proven its worth for home healthcare solution providers by unraveling insights that caregivers don’t see. It enables them to react to how a person is feeling. As the home healthcare industry transitions to value-based care with a preventative approach, SenterCare plans to take the load off the central healthcare response systems and empower the healthcare providers to render the best care possible.